Shipping & Returns
At Renzen, we aim to make your shopping experience as smooth as possible from checkout to delivery.
Shipping
We currently ship to France, Europe and selected international countries.
- Orders are processed within 1–3 business days
- Delivery times may vary depending on your location
- Once your order has been shipped, you will receive a confirmation email with tracking information
Returns
If there is an issue with your order, please contact us at:
Please include your order number and a short description of the issue so we can help you as quickly as possible.
Need help?
For any question regarding your order, shipping, or product compatibility, feel free to contact us at: